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Automation — workflows in n8n and Make.com, integrations, document OCR, AI (Claude / GPT) in the decision loop

Less manual work. More done.

We automate repetitive processes — invoices and documents (OCR), reports, handling inquiries and a 24/7 assistant, content, follow-up. Audit → test build → ongoing care. With docs and code to own.

Are we a fit?

We don't work with everyone.

Not for you if:

  • You're after the cheapest offer ("it's just clicking around in n8n") — everyone thought that about websites, until they saw a good one
  • You want AI to figure out what to automate on its own — that's a result of the process decision, not the other way around
  • Your company has no time for 2–3 audit meetings — without a process map, we won't build automation you can trust
  • You expect automation to replace a person 1:1 — automation offloads the repetitive work, but decisions and exceptions stay with people

We work with you if:

  • You accept that the first month is a process map, not code — we map and set the ROI before we write anything
  • You accept that we set the budget after the audit — without a process map, a quote is shooting blind
  • You have a repetitive process that eats up 5+ hours a week — yours, your assistant's, your accountant's, anyone's
  • Your tools "talk" to each other — or you accept that we'll check it in the audit
  • You prefer docs and code you own over "it works, but don't ask how"
Who we already automate for…

…and what they say

I recommend them with full confidence. Tomek has a head full of interesting ideas, and he’s very helpful and patient. The whole project ran smoothly. Don’t overthink it — just pick up the phone and call him. You won’t find better.

Konrad Flisiak
Konrad Flisiak Owner, MY-STEER
How long does it take?

Four phases. No magic.

2–4 weeks of audit, 4–8 weeks of pilot, 1–2 months of diagnostics, and from month 3 ongoing care with a working guarantee. Weekly status, monthly review.

1

Audit & process map

2–4 wks

We map the process with your people — who does what, where it jams, whether the tools "talk" to each other (APIs, webhooks). You get a process map and a list of automation candidates with an ROI estimate.

2

Pilot of a single process

4–8 wks

We take the one process with the best difficulty-to-ROI ratio and build the workflow. No big bang with 5 at once — first we see where the exceptions are and where a human is needed.

3

Diagnostic phase

months 2–3

The workflow runs, we measure. The first 1–2 months are a test, not promises — whether the savings match the estimate. If a process looks weak, we say so plainly and change direction.

4

Ongoing care with a working guarantee

from month 3+

A workflow in production needs oversight: monitoring, 48h bug fixes, updates when an API changes. Minor changes up to 30 min/mo free, larger ones after a quote. A short review every month.

What actually reaches you?

Time comes back. Control stays. No fairy tales.

Before we write a line of code, we map the process — who, what, where it jams, where a human is needed. Without that, automation is just making the same mistakes faster: automation won't fix a process, it just replicates it at the speed of light.

Your workflow in n8n, docs in Notion, code with access from day one — we work operationally, you stay the owner. After you terminate, you keep everything; a self-host n8n option from package B. No "agency account you have no visibility into."

Wherever we use AI (Claude, GPT) — we document what it does and on what data. Where it generates — a human in the loop approves; where it parses (an invoice scan → number, amount, tax ID via OCR) — we compare against a simpler fallback. No black box.

We start with one workflow, measure it for 1–2 months, and only then move to the next. Automation without a metric is faith, not engineering — better 1 workflow with proof of ROI than 5 nobody uses.

We're not a workflow farm — we work with a maximum of three automation clients at a time. A workflow in production needs attention (API changes, new paths, exceptions), and with 10 clients you can't do this seriously.

How much does it cost?

Three paths. Quote after a call.

We set a concrete quote after a 30-minute call and a process audit — once we know the process, the tools and the scale. Three engagement paths to choose from.

Quote after a call

A · Audit

Who it's for:

You feel processes are eating time but don't know which to automate first — you want a map and an ROI estimate before deciding on a budget.

  • Process map (interviews with your people)
  • A list of automation candidates (difficulty/ROI)
  • ROI estimate for the top 3 processes
  • Recommendation: automate or tidy up first
Quote after a call

B · Build

Who it's for:

You already know which process to automate (or have an audit from A), and want a working workflow in 6–12 weeks — with docs and code to own.

  • The full Audit package (if not done separately)
  • A pilot of one process in n8n / Make.com
  • Workflow docs + your code to own
  • 1–2 month diagnostic phase
Quote after a call

C · Care

Who it's for:

You have a workflow in production (from us or inherited) and need monitoring, a guarantee and minor changes without a quote for every tweak.

  • Workflow monitoring
  • Working guarantee + 48h fixes
  • Minor changes up to 30 minutes a month — free
  • Monthly review

Not sure which path? Let's automate the process — we'll pick it together.

How can we help?
What do you need
Leave us your details
Shall we?

The first step is a call.

Short and to the point. No 30-page PDF proposals, no pressure. We usually reply the same day, within 24h max — you tell us about the process you want to automate, we tell you if we have a slot for you.

Adres e-mail:
kontakt@tophat.pl
Telefon:
+48 501 363 340
Got a question?

We hear the same questions every week.

The 6 questions we hear most. Any others — let's talk.

Got another question? Go ahead!
  • Depends on scope. Audit — a one-off project of 2–4 weeks, quoted after a short call. Build — 2–4 months, fixed price depending on the process and integrations. Care — monthly management, minimum 6 months. After a 30-minute call we show a concrete range with the reasoning. Zero hidden costs.
  • Depending on scope — from just a process map with an ROI estimate, through a working workflow in n8n / Make.com with docs and code you own, to ongoing care with monitoring, a working guarantee and 48h bug fixes. On your side: access to the tools and fees for external APIs (n8n Cloud / Make.com, Claude / OpenAI).
  • Yes — from month 3, after the diagnostic phase. As part of ongoing care: working 95%+ of the time, 48h bug fixes, minor changes up to 30 min/mo free. We don't promise 100% uptime — external APIs (Notion, Google, Meta) have outages.
  • You, from day one. Your n8n account (or your own instance with self-host), docs in Notion, data schemas. If we build in Make.com — the workflow lives on your Make account (cloud), but the account is yours too. After you terminate, you keep everything. Zero lock-in.
  • Where AI generates content — a human in the loop approves (AI proposes, the human decides). Where it parses (invoice → number, amount) — we compare against a simpler fallback, and on conflict we ask a human. Every use of AI is documented: where, which model, which fallback.
  • Yes — an AI assistant on your knowledge base (documents, FAQ, offer) that answers 24/7. The rule: simple matter → bot, ambiguous → human. A bot won't replace a consultant — it offloads the repetitive questions.
Got another question? Go ahead!